R&R HOLISTIC LABORATORY & DIAGNOSTIC CENTER is a secondary private institutional-based clinical laboratory and diagnostic center, equipped to provide the most superior yet affordable diagnostic test in the healthcare industry.
R & R Holistic Laboratory and Diagnostic Center first started in 2010 when two Medical Technologists envisioned to establish a Clinical Laboratory. All ideas and plans were prompted while embracing the words taken from Proverbs 19:21 “Many are the plans in the mind of a man, but it is the purpose of the LORD that will stand” and Matthew 6:33 “But seek ye first his kingdom and all these things shall be added unto you”. The initial blueprint of the company then followed. Several factors were considered at that time, one of which is the location. To accommodate the majority of the population, RRHLDC settled in the center of the province of Pampanga at Level 2, G&P Building, Mac Arthur Hi-Way, Sindalan, City of San Fernando easily accessible to major roads and expressways leading to nearby towns and provinces in the region.
However, it was only in 2011 when RRHLDC became fully operational and was classified as a secondary private, institutional based, clinical laboratory with only one full-time Medical Technologist and one assistant non-medical staff. Back then, the ultimate vision of the company is to provide a quality medical service that is not expensive and must be available to many without compromising the reliability and accuracy of the results. It was also envisioned to be the prime and known Diagnostic Clinical Laboratory in the region after 10 years.
The first two years of the company’s operation was a bit unclear because we serve limited number of patients and only offered routine clinical diagnostic examinations. Only laboratory requests from in-house doctors and a few around the area came in to contribute to the daily sales of the Center. Re-evaluating its status and progress, the Center struggled with service competency and availability issues especially with the other established Medical Laboratories in the area. RRHLDC then started to see the bigger picture and considered all possibilities to expect a greater harvest in the future. We also then analyzed what contributes on the growing market for the diagnostic and medical service industry, which major players sharing the pie, what are the latest trends in diagnostic and laboratory medicine and how we can offer affordable medical services that does not sacrifice the quality of every work done.
Considering this situation, there was a need to restructure. The company believes that the strength of any establishment does not only depend on longevity of operation, size of the organization, location, and usage of modern equipment. We set aside all our limitations during that time and focused on our strengths and capabilities and develop them further. Thus, RRHLDC sets its eyes on the opportunity for medical requirements of government and private agencies needing medical assistance such as setting up a mobile clinic service for industrial companies that are line with production and manufacturing, partnerships with various HMO’s, marketing more doctors for referrals, home services and visiting nearby manpower offices for pre-employment referrals. The addition of the X-ray services and Screening Drug Testing was also established. The first major adjustment and re-planning placed RRHLDC in the limelight of sweet success in the mid of 2012.
Such accomplishments did not end there. Since change is the only constant thing in this world, the company did not stop envisioning new ideas and become versatile to adapt to the ever changing world of the medical service industry. In the second quarter of 2013 following the transition management, operation and ownership, RRHLDC considered innovation and expansion of its services. The acquisition of fully automated clinical analyzer for Chemistry and Hematology became available. Serving additional sets of special laboratory procedures and delivering results in a timely manner has also been showcased.
At present, R&R Holistic Laboratory and Diagnostic Center humbly claims to be one of the most renowned institution based Clinical and Diagnostic Laboratory in the province of Pampanga. Its 2016 business registration is no longer limited to Central Luzon, but now covers nationwide, allowing the services to be offered to more than 7,000 islands of the country. The center serve and almost present to the towns of Pampanga and quietly penetrated Bulacan, Pangasinana and some part of Metro Manila. Gaining the trust and confidence of some locators and manufacturing industries inside the Freeport zone of Clark Field Angeles City is also a great privilege. As foreign business owners inside Clark Freeport Zone sets high medical standards and expect supreme quality results, thus being one of their medical provider of choice to facilitate with their APEs and other medical requirements if of our pride.
Additional investments for the renovation of the center, expanding the facility, plus the purchases and upgrades of equipment in the laboratory and in radiology are continuing efforts to become better and stronger to give partners and clients much valuable services.
To provide, maintain and sustain a transcendent and impeccable clinical laboratory and medical testing services to all those we serve to be able to uphold the right of our patients, partners and clients to an upright and high quality medical result by effectively serving them in the most sincere, compassionate and pious manner.
To be the highest quality holistic diagnostic service provider in aid of diagnosis, treatment monitoring, health awareness that will meet and exceed the needs of our patients institutionally, regionally and nationally.
To be an effective, competent and trustworthy medical partner in the Philippines that promote reliable and efficient medical care and striving to strengthen the healthcare system and professional practice that provides an exceptional health service delivery and superior customer service.
RIGHTEOUSNESS, RELIABILITY, REPUTABILITY, RESILIENCY, RAPPORT.