R & R Holistic Laboratory and Diagnostic Center first started in 2010 when two Medical Technologists envisioned establishing a Clinical Laboratory. All ideas and plans were prompted while embracing the words taken from Proverbs 19:21 “Many are the plans in the mind of a man, but it is the purpose of the LORD that will stand” and Matthew 6:33 “But seek ye first his kingdom and all these things shall be added unto you”. The initial blueprint of the company then followed. Several factors were considered at that time, one of which is the location. To accommodate the majority of the population, RRHLDC settled in the center of the province of Pampanga at Level 2, G&P Building, Mac Arthur Hi-Way, Sindalan, City of San Fernando easily accessible to major roads and expressways leading to nearby towns and provinces in the region.
However, it was only in 2011 that RRHLDC became fully operational and was classified as a secondary private, institutional-based, clinical laboratory with only one full-time Medical Technologist and one assistant non-medical staff. Back then, the ultimate vision of the company is to provide a quality medical service that was not expensive and must be available to many without compromising the reliability and accuracy of the results. It was also envisioned to be the prime and known Diagnostic Clinical Laboratory in the region after 10 years.
The first two years of the company’s operation were a bit unclear because we served a limited number of patients and only offered routine clinical diagnostic examinations. Only laboratory requests from in-house doctors and a few around the area came in to contribute to the daily sales of the Center. Re-evaluating its status and progress, the Center struggled with service competency and availability issues, especially with the other established Medical Laboratories in the area. RRHLDC then started to see the bigger picture and considered all possibilities to expect a greater harvest in the future. We also then analyzed what contributes to the growing market for the diagnostic and medical service industry, which major players sharing the pie, what are the latest trends in diagnostic and laboratory medicine and how we can offer affordable medical services that do not sacrifice the quality of every work done.